To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Returns and Exchanges have never been so easy. At spoilt Watches we offer free returns and Excahnges.
  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are Returnable or Exchangable?

You can return your items within 5 days of receiving your watch or ask for a replacement within 14 days of receving your watch.

In case you wish to exchange an item, you can connect with us on connect@spoiltwatches.com and we will cater to your exchange request

  • They must be in original condition
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return
  • We will get the watch picked from your location

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
  • In case of COD orders, a cashgram link will be shared with you on Email, SMS and Whatsapp once we receive your returned watch. You can claim your amount using that link directly into your account.